How we handle your information.
Effective Date: October 4, 2026
Last Updated: October 4, 2026
Silverback Xtreme Fitness, LLC ("Silverback Xtreme Fitness," "Silverback XFit," "we," "us," or "our") respects your privacy.
This Privacy Policy explains how we may collect, use, store, and disclose information when you visit www.silverbackxfit.com, purchase products or services, create an account, book fitness services, participate in programs, communicate with us, or otherwise interact with Silverback Xtreme Fitness.
Depending on how you interact with us, we may collect the following categories of information.
This may include:
When voluntarily provided as part of our training or fitness services, we may receive information such as:
Please do not provide medical or other sensitive information through ordinary website forms unless specifically requested through an appropriate secure process.
When you make a purchase, payment information may be processed by third-party payment processors.
Silverback Xtreme Fitness may receive information regarding the transaction, such as the amount paid, transaction status, billing information, or limited payment-method details.
We generally do not directly store complete payment-card numbers when payments are processed by third-party payment providers.
When you visit our website, certain information may be collected automatically, including:
This information may be used to operate, secure, analyze, and improve our website and services.
We may use information we collect to:
If you provide your telephone number or email address and consent to receive communications, Silverback Xtreme Fitness may contact you regarding appointments, memberships, account matters, promotions, classes, programs, or other business-related information.
Marketing communications may be discontinued using the opt-out method provided in the communication.
Transactional or service-related communications may still be sent when necessary to administer an active membership, purchase, appointment, or account.
Message and data rates may apply to SMS communications depending on your mobile carrier and service plan.
Our website and service providers may use cookies, pixels, analytics technologies, or similar tools.
These technologies may be used to:
Your browser may allow you to block or delete cookies.
Disabling certain cookies may affect some website functionality.
We may use third-party analytics, advertising, and social-media technologies to understand website traffic and measure the effectiveness of marketing campaigns.
These providers may collect information about your device and interaction with our website according to their own privacy practices.
Where required by applicable law, we will provide appropriate choices or obtain required consent regarding certain tracking technologies.
Silverback Xtreme Fitness does not sell personal information for money.
We may disclose information to service providers when reasonably necessary to operate our business, including providers that assist with:
These providers may receive information necessary to perform services on our behalf.
We may also disclose information when:
Payments may be processed through third-party payment platforms.
Payment providers maintain their own security and privacy practices. Your payment information may therefore be subject to the privacy policy and terms of the applicable payment processor.
We encourage customers to review those policies when completing transactions.
Silverback Xtreme Fitness takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
You should use appropriate precautions when transmitting information online.
We retain personal information for as long as reasonably necessary to:
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.
Our general website and online purchasing services are not directed toward children under 13.
We do not knowingly seek to collect personal information online directly from children under 13 without appropriate parental or guardian authorization.
Youth fitness programs may require information to be submitted by a parent or legal guardian.
If you believe a child has submitted personal information to us improperly, please contact us.
Depending on applicable law and the nature of your relationship with Silverback Xtreme Fitness, you may contact us to request that we:
Some information may need to be retained for legal, accounting, fraud-prevention, contractual, or legitimate business purposes.
Requests may be submitted to:
Admin@Silverbackxfit.com
We may need to verify your identity before completing certain requests.
Our website may contain links to third-party websites, applications, social-media platforms, or services.
Silverback Xtreme Fitness does not control the privacy practices of third parties.
When you leave our website, your activity is governed by the policies of the third-party service you choose to use.
Interactions with Silverback Xtreme Fitness through social-media platforms may be subject to both this Privacy Policy and the privacy practices of the applicable social-media provider.
Information you post publicly on social media should be considered publicly accessible.
Silverback Xtreme Fitness may photograph or record classes, events, workouts, or other activities.
When individual customer images, testimonials, transformation photographs, or other identifiable promotional materials require authorization, we may obtain appropriate consent or a separate media release.
Providing fitness progress photographs for coaching purposes does not automatically grant Silverback Xtreme Fitness permission to use those photographs publicly for advertising.
Silverback Xtreme Fitness is a fitness business and does not represent that ordinary communications with the company are protected healthcare communications.
Do not send highly sensitive medical information through unsecured email, text message, social media, or ordinary website contact forms.
Information voluntarily disclosed to trainers may be used when reasonably necessary to provide requested fitness services and promote safe participation.
We may periodically update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements.
The updated policy will be posted on our website with a revised "Last Updated" date.
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Silverback Xtreme Fitness, LLC
Email: Admin@Silverbackxfit.com
Phone: 678-373-5543
Website: www.silverbackxfit.com